rental agreement

Effective as of the date you reserve

Thank you for renting with Remedy Collective! Before you complete your booking, please take a moment to read our agreement. By placing a rental order, you acknowledge and agree to the following terms and conditions:

🔹 Service Area

Remedy Collective currently provides rentals within a 10-mile radius of Grand Rapids, MI.
We do not have a physical storefront — all rentals are managed online, with equipment delivered and picked up at scheduled times.

🔹 Booking & Payment

  • Rentals are only confirmed once full payment is received through our online system.

  • Payments are non-refundable, unless otherwise stated in writing.

  • All rentals are subject to availability and scheduled on a first-come, first-served basis.

🔹 Delivery & Pickup

  • Delivery and pickup are included within our 10-mile service area.

  • delivery and pickup will be arranged after booking confirmation.

  • If no one is available during delivery or pickup, additional fees may apply.

  • Renters are responsible for being on-site and accessible at scheduled times.

🔹 Equipment Use & Care

  • You are fully responsible for the equipment during your rental window.

  • Please return all items in the same condition they were received.

  • Damaged, lost, or stolen gear will result in a repair or replacement fee.

🔹 Cancellations & Rescheduling

  • Cancellations must be made at least 72 hours in advance to receive a partial refund or credit.

  • Cancellations made under 72 hours are non-refundable.

  • Rescheduling is available based on availability and at the discretion of Remedy Collective.

🔹 Liability Waiver

  • Remedy Collective is not liable for any personal injury, property damage, or other incidents related to the use of our equipment.

  • The renter assumes full responsibility for safe handling and setup of all rented items.

🔹 Agreement Confirmation

By completing your rental booking, you confirm that you:

  • Are within the 10-mile Grand Rapids service area

  • Understand we operate without a storefront

  • Accept the terms of this Rental Agreement

  • Take full responsibility for the equipment while in your care